We get enthusiastic about things and want to share them.  That's great.  But conversation yesterday made me aware of how important it is to respect other people's "no" when they…

Meetings with remote participants are harder than other meetings.  We humans are better at conducting conversations when we have the full range of information from body language and facial expression…

Blame distracts from finding useful solutions that make the systems we operate within safer, and interferes with productive change by causing defensive behavior.  That's very logical and business-like, if that…

These are things for which no limit is prescribed: writing unit tests;  running meetings with a clear agenda;  talking to stakeholders; acts of kindness; and the study of safety These…

Attacks and threats on immigrants are here, and with Trump's 10 point program seem set to increase exponentionally in the New Year.  What can we do locally in response?   Here's…

When it comes to grammar, I am more of a descriptivist than a prescriptivist, though I can be persuaded to tell you how I would have done it.   Your way…

No kidding, it's all true. 1. This too shall pass.  Full of hurt/overwhelm/frustration as you are, right now,  no feeling has ever lasted forever.   Today is hard but there…

I'm just about to moderate the Wiscon panel on Convention Harassment Policies, and there's a few links I know I'll be mentioning to the attendees. So here's the link to…

Nametags matter. I made a point of having nametags for everyone at all of last years convention meetings.   It seems like a little thing, but it sends an important…

I'm working on writing up a framework for a communications plan for the next convention. We've never made an organized list of all the things that need to get told…